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Prismx Explore

Live metrics for your tenant, computed from the ticket event stream.

Ticket volume

3

all channels

First response time

9m

median, last 7 days

Resolution rate

0%

solved / total

CSAT

94%

sampled, last 30 days

Volume by channel

Email
1
Live Chat
1
WhatsApp
1

Status distribution

New
1
Open
2
Pending
0
Solved
0
Closed
0